To get the best from your staff and business you need to have an understanding of what performance looks like and how to manage people so that they perform. This course will provide you with information on the key elements of performance and how to manage your staff to achieve the performance necessary for businesses success.

TOPICS:
What is performance?
The three enablers of performance
Common barriers to performance – do they exist in your business?
How to communicate performance expectations

How to monitoring performance and provide feedback that motivates your staff.

BENEFITS:
Improved performance
Increased staff motivation and job satisfaction
Decreased staff turnover and counterproductive behaviours
Improved management and business processes.

ON COMPLETION PARTICIPANTS WILL BE ABLE TO:
Identify what performance looks like
Describe the three keys to performance and how to maximise all three
Identify if your staff have both the ability and motivation to perform
Analyse your business and identify any barriers to performance
Communicate performance expectations to your staff
Monitor performance and provide feedback that motivates your staff.