CreationWorks - Aligning people and processes with your purpose and strategy.

HUMAN RESOURCE MANAGEMENT TRAINING

Many New Zealand businesses cannot afford the luxury of a dedicated, or even an experienced Human Resource (HR) person.
Unfortunately this lack of expertise is costing them staff, customers, and money. CREATIONWORKS has organised a program for you to help your business develop the HR expertise you require for a minimal investment. The program is made up of eight half day modules that will be presented over a series of weeks to enable you to apply what you learn as you go. Our aim is to provide an environment that has a mix of structured learning and mentoring, so we encourage participants to bring along their own business examples to work through and get support with.

		Who should attend?
		Anyone interested in ensuring their business is supported by good people management practises
		Small to medium sized business owners
		Managers
		Team leaders
		People new to HR .

TOPICS:

Strategy & Planning

Motivation & Job Satisfaction

Performance Management

Reward & Remuneration

Legislation

Job descriptions

Recruitment & Selection

Training & Development

BENEFITS:

Improved people management skills and processes

Increased staff motivation, job satisfaction and performance

Lower staff turnover and counterproductive behaviours

More efficient and effective training and development activities

Increased confidence in your compliance with employment legislation

Increased business performance.

LEARNING OBJECTIVES:
STRATEGY & PLANNING On completion participants will be able to:
	Outline the connection between human resource practices and organisational strategy
	Describe the various functions typically conducted by HR and how to integrate them
	Explain the importance of evaluating success
	Describe the steps involved in human resource planning

MOTIVATION & JOB SATISFACTION
On completion participants will be able to:
Explain the difference between motivation, job satisfaction and organisational commitment
Explain the benefits of high job satisfaction
Describe the needs that motivate people’s behaviour
Outline the processes involved in activating motivation and how to apply them to your staff
Explain the job characteristics that increase a job’s motivational potential
Identify strategies for motivating a group of staff using motivation theories.

PERFORMANCE MANAGEMENT
On completion participants will be able to:

Explain what is meant by the term ‘performance’

Understand the role that performance management plays in linking individual performance to

organisational success

Describe an effective performance management process

Identify how to deal with a poor performer.

REWARD & REMUNERATION
On completion participants will be able to:

Distinguish between different types of reward and the impact each has on behaviour

Explain how rewards can be used to motivate

Describe how to establish pay rates.

LEGISLATION
On completion participants will be able to:

Identify the current employment legislation and how to comply with it.

JOB DESCRIPTIONS
On completion participants will be able to:

Describe the various options available for conducting a job analysis

Outline the purpose of a job description and the key components for developing one.

RECRUITMENT & SELECTION
On completion participants will be able to:

Describe effective recruitment strategies

Identify valid, reliable and practical selection methods

Evaluate the effectiveness of your current recruitment and selection practices.